Introduction
This Privacy Policy explains what data we collect, why we collect it, and how we handle it responsibly. It applies to visitors, learners, and partners engaging with our courses, websites, and related services.
We follow principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
Data We Collect
We collect information you provide (e.g., account and contact forms) and limited technical data (e.g., device, browser, and usage patterns) to improve our services.
- Account and profile details: name, email, role, learning preferences.
- Transactional data: purchases, enrollments, receipts, and refunds.
- Support communications: messages, attachments, and ticket metadata.
- Usage and device data: IP address, user agent, timestamps, page interactions.
- Cookies and similar technologies: strictly necessary and optional analytics.
How We Use Data
We use data to deliver services, personalize content, provide support, and communicate updates relevant to your learning path.
- Operate and improve the platform and course materials.
- Authenticate users and secure accounts.
- Measure performance and detect abuse and fraud.
- Send service notifications and, where permitted, marketing updates.
- Comply with legal obligations and enforce our terms.
Cookies
We use strictly necessary cookies for core functionality and optional analytics to improve product quality. You can control cookies through your browser settings.
Sharing
We do not sell personal data. We may share limited data with service providers under strict contractual obligations.
- Processors: hosting, payments, analytics, support tools.
- Legal compliance: requests required by applicable law.
- Business transfers: merger, acquisition, or asset sale with safeguards.
Your Rights
You may request access, correction, export, or deletion of your data, subject to applicable law.
- Access and portability of your personal data.
- Rectification of inaccurate or incomplete data.
- Erasure and restriction where legally applicable.
- Objection to certain processing, including direct marketing.
- Withdrawal of consent where processing is based on consent.
Security & Retention
We apply administrative, technical, and physical safeguards to protect data. We retain personal data only as long as necessary for the purposes described or as required by law.
International Transfers
Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.
Children’s Privacy
Our services are not directed to children under 13 (or the age of digital consent in your region). We do not knowingly collect data from children without verifiable parental consent.
Changes to This Policy
We may update this policy to reflect changes in our practices, technology, or legal requirements. Material updates will be communicated through the website or via email.
Contact
Questions? Email: [email protected] or call +1 646 902 3746. For privacy-specific inquiries: [email protected].